and although the site does look better for the consumer logging on, just this morning nbc news learned that a senior representative with america's health insurance plans says there are still significant issues with the back end of operations. so on its website this is what it says. until the enrollment process is working from end to end, many consumers will not be able to enroll in coverage. in addition to fixing the technical problems with healthcare.gov, the significant back end issues must also be resolved to ensure coverage can begin on january 1st, 2014. in particular, the ongoing problems with processing 834 enrollment files needs to be fixed. i'm going to bring in new york congressman, steve israel, chair of the democratic congressional campaign committee. always good to see you, congressman, good morning. >> happy holidays, thank you. >> give us your assessment of where we are. are you confident the worst is behind? >> well, it's made progress, and we have to continue to progress. we have to continue to make sure that this works, works well, works efficiently. that's what democ